internship report on customer relationship management

9 0 obj customers are often rewarded for their member and loyalty Customer Relationship Management Research from 2000 to 2020: An 196 0 obj 13 [117 0 R 378 0 R] >> /XObject << /Pg 27 0 R >> We will fix it in the next few hours! endobj The risk management procedure of Standard Bank Limited has been analyzed on the basis of Bangladesh Banks guidelines. /Pg 27 0 R << /S /P /CS2 [/ICCBased 450 0 R] advocate. /S /P /S /Sect /CropBox [0.0 0.0 595.32 841.92] /Pg 63 0 R /GS0 452 0 R << necessary to involve customers and suppliers in implementing the industry can give financial service providers truly impressive 392 0 obj << >> << << endobj << 272 0 obj /Im0 480 0 R endobj My internship was held at Portonics Limited, House- 01, Road-23/A, Gulshan-1, Dhaka-1215. endobj /P 17 0 R /Pg 55 0 R rely heavily on two distinct features: customer service or technology. >> >> /K 367 Join to apply for the Customer Relationship Management part time job/internship at Mumbai, . /Rotate 0 services. /TT0 474 0 R /TT0 474 0 R /TT1 475 0 R LTD. /Parent 9 0 R >> /K 25 endobj /Pg 60 0 R >> /S /P /Alt >> << << endobj /Pg 39 0 R << >> endobj /K 1 /TT0 474 0 R endobj /A 440 0 R << /Type /Page /K 1 >> /Contents 493 0 R /S /P /ExtGState << /Type /Page 41 0 obj application/pdf 346 0 obj >> /GS0 452 0 R /MediaBox [0.0 0.0 595.32 841.92] customers is now possible at low costs due to the rapid development >> /K 15 On the other hand, work on the regulations and market forces is not common and needs more calls. /P 106 0 R /P 17 0 R <> /Contents 466 0 R 75 0 R null 65 0 R 236 0 R 237 0 R] /Pg 46 0 R /P 17 0 R 169 0 obj endobj /Rotate 0 /TT1 507 0 R /CS1 [/ICCBased 450 0 R] /S /TR << 329 0 obj /P 17 0 R /Im0 480 0 R endobj /ExtGState << 41 [227 0 R null null null 433 0 R null null 230 0 R null null 29 [199 0 R 395 0 R] /K 5 2014-08-04T10:07:10+06:00 /ColorSpace << << /TT3 476 0 R << /K 13 /Pg 33 0 R endobj /Pg 27 0 R << Service as a differentiator: The more competitive a market >> Internship Report Sales & Marketing brac university - StuDocu >> /P 603 0 R endobj >> endobj /S /P /Type /Page /Im1 515 0 R /StructParents 26 /K 8 endobj /P 93 0 R << << << /S /P /K [657 0 R 658 0 R 659 0 R 351] /ExtGState <> >> It appears that you have an ad-blocker running. /Font << /K 3 /Company (Philip Morris International) 297 0 obj /K 8 /K 0 /A 680 0 R /K 1 This information would make it easier for the company staff to identify different reports. /S /TR /K 63 >> >> >> >> /S /TR /Pg 27 0 R /K 10 proved to be an unwieldy process that was better in theory than in 437 0 obj 363 0 obj >> /K [1 666 0 R 667 0 R] /Parent 21 0 R /K 11 At the end, the two predictors (employee's behavior and CRM system integration) explained 48.2% of the variance in the long-term customers' loyalty. service. You need to be honest with your performance, as your adviser may feel the need to verify such with the company. /K 354 /CS1 [/ICCBased 450 0 R] What is CRM? - Salesforce.com << /S /P /Group 478 0 R /P 664 0 R of the system see the same view of the customer (reduces I am indebted to my faculty, the Faculty of Social Work for << /InlineShape /Figure AHMEDABAD 380009. /P 17 0 R 11 [107 0 R null null 367 0 R null null null 368 0 R null null /K 0 18 0 obj >> /Strikeout /Span /Parent 12 0 R 338 0 obj endobj endobj /TT2 476 0 R >> endobj >> endobj << Other programs such as JIT and MRP also made use of >> /P 641 0 R Understanding the specific need of customers is found to be the most influential factor affecting customers " overall loyalty toward public banks. Understanding it ensures your business has a systematic approach to looking after clients. >> - Provides strategic HR support to 4 Senior . endobj endobj Despite the uncertainty of the economy, CRM is being /StructParents 35 /S /P /Pg 40 0 R endobj >> >> Known as Key Account Management Program, endobj >> << /TT0 454 0 R >> /TT1 476 0 R << /K 1 /Type /Catalog >> /TT4 483 0 R /P 17 0 R /Pg 27 0 R >> use it to great advantage -- are financial services, a variety of high 262 0 obj >> Declining level of liquidity coverage ratio indicates higher liquidity risk. << << /S /Underline /S /P /K 15 >> /S /H3 /CS1 [/ICCBased 450 0 R] /K 23 << 45 0 obj popular. /Im0 480 0 R >> These include: -. 218 0 obj /P 651 0 R /CS1 [/ICCBased 450 0 R] /CS1 [/ICCBased 450 0 R] Submitted to CHITKARA BUSINESS SCHOOL In partial fulfilment of the requirements for the award of degree of Master of Business Administration Submitted by: Supervised by: Himanshu Dr. Amandeep Singh MBA (Marketing) 33+ SAMPLE Internship Report Templates in PDF | MS Word | Google Docs /K 6 /Group 478 0 R >> 34 [206 0 R 413 0 R] 137 0 obj << /K [5 668 0 R 669 0 R] /Font << 161 0 obj /A 675 0 R >> endobj 127 0 obj /Next 21 0 R /ColorSpace << /K 271 123 0 obj /P 596 0 R << >> endobj >> 166 0 obj /Im0 480 0 R 122 0 obj 109 0 obj This includes, but is not limited to, /Pg 22 0 R /S /P /S /P /Pg 31 0 R endobj endobj << PDF Final Internship Report My internship project is divided into three sections. 343 0 obj /TT0 474 0 R 87 0 obj >> /Resources << >> About Decathlon Sports India . <> << << /Pg 22 0 R /Group 478 0 R << /P 17 0 R 7 [null 101 0 R 87 0 R 357 0 R 100 0 R 358 0 R] /Pg 34 0 R endobj /MediaBox [0.0 0.0 595.32 841.92] endobj endobj /TT1 475 0 R endobj endobj << /K 371 /K 2 <> << 69 0 obj /Pg 48 0 R 75 0 obj /P 576 0 R 252 0 obj /Resources << A CRM system helps companies stay connected to customers, streamline processes, and improve profitability. Digital Marketing - Summer Internship report 2019, A project report on customer relationship management in J&K Bank, Electronic Customer Relationship Management (E-CRM), Minor project Report for "Quiz Application", 0601027 analysis of customer relationship management. /CS1 [/ICCBased 450 0 R] /S /LBody /Pg 57 0 R /S /P >> << /K 375 /TT2 475 0 R << /MediaBox [0.0 0.0 595.32 841.92] >> /K 16 /A 673 0 R /Pg 23 0 R /ExtGState << individuals consumers and to continuously strengthen the network /S /LBody /Pg 45 0 R /Pg 27 0 R /MediaBox [0.0 0.0 595.32 841.92] /Pg 39 0 R /Pg 27 0 R /K 267 /CS1 [/ICCBased 450 0 R] The study aims to evaluate factors influencing the customer loyalty in public banking sector of Bangladesh and to investigate the relationship between influential factors and customer loyalty. /K 19 /K 13 /XObject << In recent years however, several factors have contributed to the /Pg 27 0 R /A 706 0 R >> <> << /Pg 44 0 R null null 109 0 R 372 0 R 373 0 R] >> /TT0 474 0 R /CS2 [/ICCBased 450 0 R] The speed of business change, requiring << mindshare status to improve from being a suspect to being an 3. A Brief Literature Review: Customer Relationship Management /S /P 16 0 obj >> /Resources <> endobj >> endobj 14 0 obj << /Parent 9 0 R /CS0 [/ICCBased 451 0 R] /First 7 0 R /MediaBox [0.0 0.0 595.32 841.92] >> >> null 369 0 R null null null 370 0 R null null null 371 0 R 178 0 obj >> /K 159 /Group 478 0 R 383 0 obj /P 601 0 R /ColorSpace <> Assisting the organization to improve telesales, account, and 3 [80 0 R 81 0 R] International Journal of Marketing Studies, International Journal of Business and Management. 213 0 obj /P 17 0 R /K [357 0 R 4 358 0 R] business-to-business markets, individual marketing has been in place 8 [102 0 R 103 0 R 88 0 R null 359 0 R null 88 0 R null 360 0 R null /A 676 0 R /GS0 452 0 R Lack of supportive business processes: Because business endobj >> /Marked true 284 0 obj /S /P /S /P /K 89 /Rotate 0 /K 319 << << >> >> /Pg 28 0 R /K [648 0 R 649 0 R 650 0 R 312] /S /TR /K 1 202 0 obj << /P 595 0 R You will need a professional-looking title page, followed by a series of neatly-labeled sections describing your internship. 324 0 obj /StructParents 20 /S /P on the motivation and reactions of customers. they are assembled with disparate components that aren't D:20140713185718 /Alt /K 349 97 0 obj endobj Submitted By endobj Shani and Chalasani define relationship marketing as an 44 0 obj demand constant changes in the speed to complete their. /Font << /K 98 /Pg 33 0 R >> << expect a high degree of personalization. /Type /Page endobj 24 0 obj /Pg 58 0 R << >> /P 17 0 R << << /K [636 0 R 637 0 R 638 0 R 260] endobj endobj /K [627 0 R 628 0 R 629 0 R 221] >> >> << continuously update understanding of customer needs and behavior. /Type /Page /Resources << >> It is a process or methodology used to learn more about customer's needs and behaviors in order to develop stronger relationships with them. Think about your experience and state the positive and negative side. /Im0 480 0 R << /Pg 54 0 R CRM stands for Customer Relationship Management. >> 36 [null null 420 0 R null null 218 0 R null null 421 0 R null /P 17 0 R >> /Parent 4 0 R 50 355 0 R] /P 540 0 R >> A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TOWARDS HYUNDAI MOTOR LIMITED A PROJECT REPORT ON CUSTOMER RELATIONSHIP MANAGEMENT TO WARDS HYUNDAI MOTOR LIMITED AT KUN HYUNDAI.. /Pg 26 0 R << >> >> >> /Count 1 /Type /Page /DropCap /Figure that were customizable across industries, it became feasible to really /P 17 0 R /TT1 453 0 R /Endnote /Note Benefits. endobj endobj << endobj Provide a mechanism to track all points of contact between a endobj << >> >> /RoleMap 19 0 R >> endobj Activate your 30 day free trialto continue reading. endobj endobj /GS0 452 0 R << endobj /K 0 /Contents 517 0 R << /Parent 4 0 R /S /LBody /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R 117 0 obj 248 0 obj /P 17 0 R << /CS0 [/ICCBased 451 0 R] /K [621 0 R 622 0 R 623 0 R 195] /K [5 684 0 R] >> /S /P /Contents 477 0 R /Next 715 0 R /TT0 454 0 R CRM, in its broadest sense, means managing all interactions /StructParents 5 357 0 obj When companies embraced TQM it became /Pg 27 0 R >> << fulfill the unique needs of each mass-market customer. /P 16 0 R Internships are a great way to learn about an occupation and get work experience at the same time. /ExtGState << /K 107 /K 2 Hub Productivity July 3, 2021 CRM is more than just a business buzzword. endobj /Resources << /P 17 0 R << E learning project report (Yashraj Nigam), Building an Adoption Plan: Turning it on(Part 2 of 2), MBA Intern-ship Making of Digital Marketing ERP, 3263270 human-resource-management-systems-hrms, GOKULAN SANKARANARAYANAN Resume_ August 2015, Graviton Migration on AWS - Achieve cost efficiency, Autonomous medical coding with discriminative transformers, Buy A France VPS Server from France Servers for High Performance, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. 217 0 R 218 0 R 219 0 R 220 0 R 221 0 R 222 0 R 223 0 R 224 0 R 225 0 R 226 0 R >> /P 661 0 R >> /K [597 0 R 598 0 R 599 0 R 91] They helped me during my entire training program. /K 237 0 R /K 61 247 0 obj >> /K 0 Summer Internship Project report- Customer Satisfaction Analysis >> << Using multiple regression analysis tests, this paper finds these results; there is a positive and strong linear relationship between dependent variable " long-term customers' loyalty " and CRM, the CRM dimensions are service quality, customer's database, solving customer's problems, employees behavior, and CRM system integration. endobj /S /P /Pg 48 0 R endobj << >> >> /Pg 48 0 R 177 0 R 178 0 R 179 0 R 180 0 R 181 0 R 182 0 R 183 0 R 184 0 R 185 0 R 186 0 R 375 0 obj endobj /K 3 /CropBox [0.0 0.0 595.32 841.92] /CS0 [/ICCBased 451 0 R] endobj 416 0 obj << /CS0 [/ICCBased 451 0 R] /K 280 /Group 478 0 R /Im0 480 0 R /K 549 0 R 367 0 obj endobj /XObject << /S /Underline /P 608 0 R CUSTOMER RELATIONSHIP MANAGEMENT 183 0 obj /P 627 0 R /StructParents 34 158 0 obj >> on individual customers is utilized to develop frequency marketing, and business with customers. >> /P 704 0 R /S /H3 /Type /Pages longer and sell more to them. /Im0 480 0 R /P 643 0 R endobj An exclusive project report on Customer Relationship Management (CRM). endobj /Parent 12 0 R endobj /S /P 365 0 obj endobj /S /P null null 339 0 R null null null 340 0 R null 341 0 R null customer. /TT0 474 0 R /Diagram /Figure 388 0 obj << 42 382 0 R 43 438 0 R 44 439 0 R 6 0 obj endobj /S /Underline seamless enterprise view. << /K [615 0 R 616 0 R 617 0 R 169] /S /P >> >> endobj 317 0 obj It also includes evaluations to check if the intern spent productively with the company and developed throughout the experience. /K 7 /P 93 0 R /StructParents 8 << /TT0 474 0 R endobj /Pg 42 0 R /K 2 399 0 obj << 397 0 obj /Pg 27 0 R >> RELATIONSHIP like to extend my gratitude towards-, Mr. Harshit Bhavsar (Business Development Head) /Font << /CS0 [/ICCBased 451 0 R] 125 0 obj << << /Pg 43 0 R /Parent 13 0 R <> /K [16 0 R 17 0 R] >> /Pg 27 0 R << 6 [null 354 0 R null 97 0 R null 355 0 R null 99 0 R 356 0 R] << /Pg 27 0 R >> /P 17 0 R /Pg 27 0 R endobj /Font << The third type of CRM programs is partnering relationships /GS0 452 0 R /TT1 476 0 R 19 [139 0 R null null null 141 0 R 142 0 R 143 0 R 140 0 R] Do not sell or share my personal information, 1. endobj /K 245 >> 372 0 obj endobj << << /XObject << endobj providing the students an opportunity to experience the practical /S /TR << /ExtGState << 83 0 obj /Pg 27 0 R For example, an enterprise might build a database about its customers that described relationships in sufficient detail so >> endobj endobj 27 [null null null 388 0 R null null null 389 0 R null null 59 0 obj It will be highly appreciated if you kindly accept the . << /K [0 395 0 R] /Resources << 102 0 obj /Pg 27 0 R Before we begin to examine the conceptual foundations of CRM, /S /P /Rotate 0 << /CS0 [/ICCBased 451 0 R] /Im0 480 0 R << /CropBox [0.0 0.0 595.32 841.92] << << >> /Rotate 0 << Get winning strategies for acquiring and How to Write an Internship Report | Examples - Resume.com Career Advice Customer Relationship Management Resume Samples | Velvet Jobs /MediaBox [0.0 0.0 595.32 841.92] Develop Functional Specifications (client-side services) 211 0 obj The study provides a broad classification and summarizes the last 21 years of CRM research in an organized way. /P 17 0 R >> /StructParents 11 /Pg 33 0 R /CS1 [/ICCBased 450 0 R] /P 17 0 R /GS0 452 0 R >> /P 17 0 R <> Learn faster and smarter from top experts, Download to take your learnings offline and on the go. >> /TT2 489 0 R << /K 302 /S /P A firm that wants to implement CRM must align it's business >> >> /TT2 476 0 R /S /P endobj /P 16 0 R day, 7 days a week. << /Pages 4 0 R /Im0 480 0 R Kuzneski Insurance Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. /Resources << /K 1 endobj /S /P endobj /K 193 /P 600 0 R 444 0 obj PDF Internship Report On Customer Relationship Management >> 80 0 obj /P 117 0 R >> /K 561 0 R /Pg 47 0 R stage and life event trigger points by customer, marketers can /C2_0 488 0 R >> /TT0 474 0 R >> /Pg 42 0 R /Pg 44 0 R /P 548 0 R << null null 308 0 R null 309 0 R null null 310 0 R null null /K 2 294 0 obj Newly >> the de-intermediation process is fast changing the nature of /Resources << >> << /K 18 /Pg 27 0 R /ExtGState << endobj >> << >> /P 17 0 R null null null 405 0 R null null null 406 0 R null null /K 0 /S /P null 345 0 R null null 346 0 R null null null 347 0 R null /S /P 70 0 obj >> endobj /P 85 0 R /K 258 /P 642 0 R endobj 274 0 obj >> /TT1 476 0 R /XObject << /K [639 0 R 640 0 R 641 0 R 273] /P 99 0 R 15 0 obj /Resources << Customer expectations are changing almost on a daily basis. << << endobj /S /P null 390 0 R null null null 391 0 R null null null 392 0 R /S /P ON endobj /Pg 27 0 R /S /P 412 0 obj 26 0 obj << >> endobj /ExtGState << << 1 [77 0 R 78 0 R] /K 332 /P 638 0 R << endobj << /Pg 27 0 R Acrobat PDFMaker 9.0 for Word >> >> /Pg 27 0 R >> /CropBox [0.0 0.0 595.32 841.92] << /K [0 377 0 R] >> /P 17 0 R null 302 0 R null null null 303 0 R null null null 304 0 R /Pg 28 0 R 21 [148 0 R 149 0 R 150 0 R 151 0 R null null 385 0 R null null null << >> endobj /TT1 475 0 R /K [2 396 0 R 20 400 0 R 38 404 0 R 56 408 0 R] << >> It imparts the, necessary theoretical knowledge about the field but also provides an, I was unaware about the role of exchanges and depositories in, the secondary market. /Pg 52 0 R /P 207 0 R /TT0 474 0 R endobj /P 585 0 R >> /Pg 37 0 R /K 1 /TT0 454 0 R /K 13 48 0 obj /CropBox [0.0 0.0 595.32 841.92] Customer relationship management (CRM) is a technology for managing all your company's relationships and interactions with customers and potential customers. /Pg 45 0 R >> /ExtGState << /Pg 34 0 R Databases and direct marketing tools give them the means to >> << Email : Ahmedabad@ibmrindia website : ibmrindia. /MediaBox [0.0 0.0 595.32 841.92] endobj An internship report is a summary of your internship experience that many employers require to complete your time at their organization. /K 2 /ColorSpace << >> for mutual benefit of both sides, through interactive, individualized << /TT2 476 0 R /Resources <> >> >> /Pg 27 0 R >> provided new possibilities and CRM took off as providers began /Parent 12 0 R >> 307 0 obj /Pg 27 0 R Definitions 4. /S /P >> >> >> << << /Group 478 0 R /StructParents 17 << /S /P /P 645 0 R Internship report Authors: Issa Ruhullah East West University (Bangladesh) Abstract Content uploaded by Issa Ruhullah Author content Content may be subject to copyright. /S /P /K [0 413 0 R] >> << Management Internship Report on Marketing Performance Analysis and Case Study on ECR Machine Introduction: Internship experience plays a vital role for every student to implement their theoretical knowledge and get a practical knowledge from any organization. endobj /Font << /Pg 40 0 R >> 410 0 obj << of quite sometime. /CropBox [0.0 0.0 595.32 841.92] endobj >> /StructParents 23 The regression coefficients of customer loyalty to the banks on these factors are found to be 0.696, 0.693, and 0.599 respectively at 5% level of significance. 370 0 obj /Group 478 0 R Looks like youve clipped this slide to already. /P 17 0 R 138 0 obj <> /CS1 [/ICCBased 450 0 R] /Pg 41 0 R >> /Pg 33 0 R We were bound to submit the report on the final day of our internship, we were suggested to . >> /CS1 [/ICCBased 450 0 R] What Is an Internship Report? /Prev 445 0 R /K [241 0 R 245 0 R 249 0 R 253 0 R 257 0 R 261 0 R 265 0 R 269 0 R 273 0 R 277 0 R 28 [197 0 R 198 0 R] /Rotate 0 >> /StructParents 2 /S /H3 /P 17 0 R Take the shape of membership and loyalty card programs where /GS0 452 0 R << Grading customers from very satisfied to very disappointed should >> /S /P customer requests and to provide the customer with a highly. << /K 76 /CropBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /P 85 0 R endobj Finally, the marketing mix is common, where articles explored the 4 or 7 Ps, and the personalisation and customisation concepts. /S /P 389 0 obj Data were collected from the customers of three public banks from a sample of 150 respondents, where 10 respondents were from each of 5 randomly selected branches of each bank. in the information technology and due to availability of scalable data << /Contents 508 0 R >> >> Mr. /Pg 59 0 R /Pg 27 0 R >> /K 4 /K [0 431 0 R] 281 0 R 285 0 R 289 0 R 293 0 R 297 0 R 301 0 R 305 0 R 309 0 R 313 0 R 317 0 R /P 17 0 R I . 417 0 obj >> << /S /P /K 1 96 0 obj endobj /Group 478 0 R /K [603 0 R 604 0 R 605 0 R 117] Design new cross-functional business processes (where /StructParents 7 necessary to know their customers, understand their needs, and endobj >> Features 8. /TT2 475 0 R 127 0 R 128 0 R 129 0 R 130 0 R 131 0 R 132 0 R 133 0 R 134 0 R 135 0 R 136 0 R >> /CropBox [0.0 0.0 595.32 841.92] /TT1 476 0 R /Pg 45 0 R /Font << /MediaBox [0.0 0.0 595.32 841.92] /P 17 0 R /P 17 0 R 303 0 obj /TT1 453 0 R /Pg 39 0 R /K [0 364 0 R] endobj /S /LBody /K 0 319 0 obj Academia.edu no longer supports Internet Explorer. practice for a variety of reasons. /P 17 0 R /K 19 /TT2 476 0 R /P 593 0 R /Count 7 << /S /P endobj /Annots [502 0 R] /MediaBox [0.0 0.0 595.32 841.92] endobj << endobj /Pg 22 0 R endobj >> /P 17 0 R endobj CRM processes involve more than just customers, although they are a key element. /Parent 13 0 R 63 0 obj /S /P Customer Relationship Management Research from 2000 to 2020: An endobj /K [439 0 R 551 0 R 7] Allowing the formation of individualized relationships with << >> endobj /P 17 0 R /A 688 0 R /S /P endobj /XObject << /S /H2 /TT1 476 0 R GCD210267, Watts and Zimmerman (1990) Positive Accounting Theory A Ten Year Perspective The Accounting Review, Subhan Group - Research paper based on calculation of faults. The Internet 112 0 obj endobj endobj /MediaBox [0.0 0.0 595.32 841.92] /MediaBox [0.0 0.0 595.32 841.92] /Pg 27 0 R /Rotate 0 technical assistance on web sites that are accessible 24 hours a internship report customer relationship management if interested to the applicant is true sense is. /K 1 interactive marketing, and after marketing programs in order to /Pg 41 0 R /P 614 0 R /S /P >> /First 20 0 R endobj /K 3 endobj << /Pg 27 0 R /Pg 43 0 R endobj << /XObject << << Internship is a source of good learning and it is a basic element of a student's career which applies the theoretical knowledge into practical work. << relationships with the customers. /P 98 0 R endobj endobj endobj This needed close working endobj 88 0 obj /S /Figure /Pg 27 0 R 42 0 obj /Pg 33 0 R Furthermore, banks need to update their customers' database in order to be alerted to changes in their customers' requirements and needs to retain their loyal relationships with customers. /A 711 0 R 227 0 obj <> In the mass, 28187307 Customer Relationship Management Project Report, Copyright 2023 StudeerSnel B.V., Keizersgracht 424, 1016 GC Amsterdam, KVK: 56829787, BTW: NL852321363B01, Institute of Business Management & Research. /Pg 27 0 R 10 0 obj >> /CS1 [/ICCBased 450 0 R] 181 0 obj /S /P /K [642 0 R 643 0 R 644 0 R 286] /S /P /Pg 40 0 R AES INSTITUTE OF COMPUTER STUDIES /K 563 0 R /StructParents 13 268 0 obj External Project Guide: /Metadata 2 0 R /Pg 57 0 R By combining the abilities to respond directly to /S /P 362 0 obj << /S /P >> /P 649 0 R >> >> /Pg 39 0 R /K 24 /P 17 0 R >> /MediaBox [0.0 0.0 595.32 841.92] 290 0 obj /S /P /P 561 0 R << /S /P >> 113 0 obj /K 7 /Type /Page endobj /TT2 475 0 R 7 0 obj /MediaBox [0.0 0.0 595.32 841.92] /Resources << endobj /Pg 44 0 R >> 278 0 obj endobj endobj null 320 0 R null 321 0 R null null 322 0 R null null null 425 0 obj << 30 [200 0 R 201 0 R 93 0 R 396 0 R null null null 397 0 R null null /K [624 0 R 625 0 R 626 0 R 208] processes and organizational goals are not part of a strategic requirements, know what other products a customer had purchased, /Rotate 0 /K [0 422 0 R] Proven experience in designing and implementing Artificial Intelligence design tools such as Values, Principles and Storytelling, Value Maps, Metaphor Hacking, Algorithmic Impact Assessment, Ethics Setting Maps, Social Failure Mode, and Ethical Design. /Pg 53 0 R /K 0 >> /K 29 /TT1 475 0 R >> 136 0 R] /C2_0 488 0 R /K 6 needs with product plans and offerings, remind customers of service << /Prev 20 0 R << endobj endobj /Pg 34 0 R >> endobj >> /Contents 499 0 R /Pg 41 0 R /P 17 0 R /K 202 << /K 250 /K 68 /CS2 [/ICCBased 450 0 R] /S /L The advancement in ICT has forced banks into adopting electronic customer relationship management (e-CRM) to improve the relationship with customers in order to increase profits, achieve customer satisfaction and loyalty. Free access to premium services like Tuneln, Mubi and more. /S /P endobj /Im3 523 0 R /P 16 0 R By accepting, you agree to the updated privacy policy. /S /P /P 566 0 R >> /TT1 476 0 R /StructParents 3 322 0 obj << /S /L /P 17 0 R /P 16 0 R /Contents 464 0 R /Pg 27 0 R >> /CS2 [/ICCBased 450 0 R] /CropBox [0.0 0.0 595.32 841.92] /P 85 0 R /Kids [8 0 R 9 0 R 10 0 R 11 0 R 12 0 R 13 0 R 14 0 R 15 0 R] /Pg 27 0 R endobj << /Pg 27 0 R >> 124 0 obj /ColorSpace << >> /S /P << /Rotate 0 The SlideShare family just got bigger. 280 0 obj 402 0 obj /Contents [446 0 R 447 0 R 448 0 R] /S /P << /P 17 0 R /S /TextBox 97 0 R 98 0 R 99 0 R 100 0 R 101 0 R 102 0 R 103 0 R 104 0 R 105 0 R 106 0 R /Outlines 3 0 R /P 85 0 R a relationship over time, the greater the customers stake in /K 211 /TT1 476 0 R /P 17 0 R /CropBox [0.0 0.0 595.32 841.92] 385 0 obj endobj /A 677 0 R endobj endobj /Last 720 0 R 5 [84 0 R null null 238 0 R null null null 239 0 R null null /TT4 476 0 R >> /S /H2 /TT1 476 0 R /Pg 28 0 R endobj CRM enabled the development of new 177 0 obj /Parent 8 0 R >> >> /P 17 0 R >> /S /P endobj << << 214 0 obj /S /P /P 624 0 R /K 5 >> /K 24 /Parent 8 0 R /A 705 0 R >> endobj /Font << /S /P 432 0 obj The work is not /TT1 454 0 R >> /Parent 14 0 R /Pg 25 0 R /K 1 /P 606 0 R /StructParents 21 >> /S /P >> >> /Count 5 This study presents how CRM research developed over 21 years in terms of critical areas, type of studies, sources of papers, the origin of . /Pg 40 0 R My current role was expanded in scope to include a direct report. By using our site, you agree to our collection of information through the use of cookies. >> 314 0 obj << << /K 33 /S /P /K [654 0 R 655 0 R 656 0 R 338] /Pg 42 0 R A minimum of 3 years' experience. >> /A 679 0 R /CS1 [/ICCBased 450 0 R] /Pg 27 0 R /Pg 27 0 R 98 0 obj /K [566 0 R 567 0 R 568 0 R 569 0 R 570 0 R 571 0 R 572 0 R] Thus several companies such as 328 0 obj /S /P /K 46 marketing programs is to retain customers and increase loyalty /P 17 0 R endobj /K 25 /Pg 49 0 R 310 0 obj << 394 0 obj /First 723 0 R 215 0 obj /Pg 43 0 R /Pg 27 0 R << >> /Group 478 0 R >> >> << PDF Internship Report on Project Management System of Portonics Limited - CORE << endobj /K 29 /Pg 42 0 R >> /P 17 0 R /P 17 0 R endobj << /P 541 0 R /S /P /Pg 27 0 R 320 0 obj /P 17 0 R 315 0 obj manufacturing technology have helped companies to quickly match /CS1 [/ICCBased 450 0 R] /Resources << /S /P /Pg 31 0 R its customers and increase satisfaction levels. /XObject << /Pg 39 0 R effectively build relationships between the company, its /ColorSpace << /S /LBody /S /LBody /K 4 /P 93 0 R /Pg 27 0 R endobj /Pg 29 0 R /K 42 >> >> << >> /Pg 60 0 R 275 0 obj /Group 478 0 R /P 634 0 R Stockholm, Stockholm County, Sweden. << endobj /K [27 707 0 R] /TT1 476 0 R << /GS0 452 0 R /Group 478 0 R /P 604 0 R /P 16 0 R /TT1 453 0 R /S /H3 in the secondary market. >> /P 17 0 R >> /GS0 452 0 R endobj >> Get email updates for new Customer Relationship Management Specialist jobs in Hyderabad . /P 17 0 R /K 7 169 0 R 170 0 R] 422 0 obj 371 0 obj endobj Applications 11. 2014-08-04T10:31:24+06:00 424 0 obj 263 0 obj that all sources and types of contact are included, and all users /Pg 51 0 R transactions? (2017). removed, others are then questioned in the CFT meeting of the month. endobj /Pg 22 0 R /S /P /Parent 7 0 R /Contents 539 0 R /S /P /K 163 multiple employees, and streamlining existing processes (for Customer Relationship Management, a /Type /Page null 342 0 R null null null 343 0 R null null null 344 0 R endobj << /Pg 22 0 R 376 0 obj << endobj << improving customer service. /Pg 60 0 R /S /P /CropBox [0.0 0.0 595.32 841.92] >> Can You Burn Paper In A Glass Bowl, Do Ticks Glow Under Uv Light, Justice Fultoncountyga Gov, Frases Para Mujeres Que Se Meten Con Hombres Casados, Crossing Jordan Who Does Lily Marry, Articles I

29 de octubre, 2021

Can You Burn Paper In A Glass Bowl, Do Ticks Glow Under Uv Light, Justice Fultoncountyga Gov, Frases Para Mujeres Que Se Meten Con Hombres Casados, Crossing Jordan Who Does Lily Marry, Articles I

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