ncl butler and concierge service
Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Serve room service meals in your cabin or on your balcony. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Hotel. I think he'd be too busy around at yours, thank god! For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. The magic starts before you even board the cruise. I will call him. I thought our room steward did the cleaning and turning down/making up. Listing for: Simpson Housing LLLP. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? 957 sq. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. Let's take a deeper look with these two examples. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. We used the butler very little outside his duties, most of which could easily have been done by the room steward. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. Available on Pride of America, Norwegian Dawn and Norwegian Star. Enrollment required. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. This site does not include all credit card companies or all available credit card offers. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. An aft-facing suite would include a butler/concierge. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. //]]>. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Dine together as your butler serves a meal from our special Suite menu. Butlers aren't run-of-the-mill cabin stewards. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. A line-by-line guide, The 5 best cabin locations on any cruise ship. If you forget let say your jacket and your in the theater you call your butler. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin Learn more. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Just be reasonable in your requests and expectations. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. ft.*. We'll run a soft credit check to find special offers, but it wont affect your credit score. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Look for the connecting stateroom icon. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. There are select categories of Suite which come with specific additional amenities, too! If the ID card is bad it gets worse. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Your daughter's Quinceaera is a special event in life. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Concierge services to help guests book dining, entertainment, shore excursions, and more. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. first time, my mom's card didnt have her picture loaded when she scanned at security. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community You did not book a suite. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. With up to 574 sq. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. I had no idea about the pizza. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Everything You Need to Know About the Haven on Norwegian Prima The help and assistance 24-hours a day, of a trained and certified butler. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Actual amenities vary by ship and category. ft. Owner's Suite with Large Balcony Sleeps up to 5. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If people keep their expectations down a little things would be better for all. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Cocktail party with the cruise ships officers. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. This is a question that we are often asked by guests. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. These Guild of Professional English Butlers are among the best anywhere at sea. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Explain the pillow menu and deliver your selections to the room. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Also I was told my last cruise they give you those cordless satellite phones for a reason. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. The Maite'd was appalled and informed us.the butler will do that. Aft balconies and mini suites don't have butlers or concierge, just great balconies! While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. reservations; show reservations and seating and other technical management issues. and I hope that NCL doesn't do any tinkering with it. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. Is Disney Cruise Line concierge level worth it? It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Serve a welcome glass of Champagne upon arrival to your cabin. Hello all, my parents (90 and 77) still enjoy cruising. What Cruise Ship Butler Service Is All About Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Celebrity Cruises is one of those lines that offer both concierge and butler service. is director of content operations at TPG. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. On our last cruise the butler arranged dinner in our room for us. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. Please view our advertising policy page for more information. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. With up to 875 sq. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. LauraS Windstars 2023/24 Middle East program kicks off in November. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. The Best Cruise Concierge Programs - Cruiseline.com I may also ask for chocolate delivered to my cabin each evening. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Full Time, Part Time position. Here are a few threads that might help (some even with pics! Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. As such, there is no specific guideline on how much you should tip your butler. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. A, This is a question than I hear many first time cruisers ask but luckily we've never had. Guide and tips to Norwegian Cruise Line's The Haven Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. They also receive priority boarding on embarkation day and express debarkation. 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We may receive compensation when you click on links to those products. Plus, your own feed of TPG content. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Then watch the moonlight dance on the waves from your private terrace. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. What is being described on this thread is reality. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. 24-hour trained and certified suite butler. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. You will be able to leave a comment after signing in, By Your butler will also remember your preferences and attend to your every need. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests. Psa Main Office Quezon City Contact Number,
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Norwegian Cruise Line Who Gets It: Passengers staying in The Haven receive 24/7 butler service. Serve room service meals in your cabin or on your balcony. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Gem, Norwegian Jade, Norwegian Jewel, Norwegian Bliss, and Norwegian Pearl. Passengers exempted from the new (uncommon for the industry) room service fee are only the occupants of "The Haven" suites. Upstairs is an outdoor sundeck with padded loungers and clamshell seating. Hotel. I think he'd be too busy around at yours, thank god! For example, a concierge may greet you upon arrival to the pier check-in area on embarkation day, make dining reservations on your behalf or arrange for tender tickets when it's time to go ashore. The magic starts before you even board the cruise. I will call him. I thought our room steward did the cleaning and turning down/making up. Listing for: Simpson Housing LLLP. Guests booked into any Owners Suite or Deluxe Owners Suite receive three bottles of liquor from a special menu, along with unlimited mixers, sodas and bottled still and sparkling water. After 50+ cruises, only our second with NCL, we are booked in a cabin with butler servicewhat services can we expect from the butler? 957 sq. Each suite has been designed with style and comfort, along with a view that changes with every port we visit. Additionally, they will escort you to different destinations on the ship as well as assist you with debarkation by carrying your bags to the gangway. These staterooms range in size and in-room amenities and vary from ship to ship and class to class. Let's take a deeper look with these two examples. The largest city in Arizona, Phoenix is also one of the largest cities in the U.S and is home to over 1.5 million people.As a major transportation hub, Phoenix is a financial, cultural and economic center for the Southwestern United States and is also known for its performing arts, museums and events. We used the butler very little outside his duties, most of which could easily have been done by the room steward. The "Royal Genie" is part butler, part concierge, and is only available to guests booked in a Star Suite on one of the line's 24 ships. For more cruise news, reviews and tips, sign up for TPGs new cruise newsletter. We also had no interactions with him on day 1 we asked for juice day 2 when he finally got us and he was never seen again only heard when he was presenting dinner to the neighbors. He will then carry your bags onto the cruise ship, bypass other people in line, and have access to a private elevator so you don't have any waiting. So as you can see each cruise with a butler is different, There have been trips that we never used the butler. ft. Deluxe Owner's Suite with Large Balcony Sleeps up to 6. Available on Pride of America, Norwegian Dawn and Norwegian Star. Enrollment required. NEWS: Since May 2015, the NCL charges US$7,95 for room service dining. He came back after 10 minutes or so, full of apologies to us but full of thanks for what I did. The butler takes care of your needs INSIDE of the room - things like snacks delivered daily, full meals delivered to your suite (by request), taking care of the espresso/coffee machine. This site does not include all credit card companies or all available credit card offers. In addition to packing and unpacking for you, your butler on Celebrity cruises will serve your meals, course by course, to you in your suite. Hayley Phillips is a military spouse currently living in Florida and loves all things travel and travel planning. one night my closest door kept opening as the ship rocked so i called the night butler and he fixed it. An aft-facing suite would include a butler/concierge. This is an extra service charge implemented fleetwide (including on the Norwegian Pride of America ship). Available on Pride of America, Norwegian Dawn, Norwegian Spirit, Norwegian Sky and Norwegian Star. //]]>. You can book a Concierge-level cabin to unlock access to the ship's concierge team or you can book a suite and get treated to concierge service and an in-cabin butler. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Available on: Norwegian Gem, Norwegian Pearl, Norwegian Jade, Norwegian Dawn, Norwegian Star, Norwegian Jewel. This expansive villa features contemporary design with a spacious living room area, many large windows to take in the ocean views, outdoor terrace with hot tub, private dining area, and three full bath rooms with an additional half-bath. Dine together as your butler serves a meal from our special Suite menu. Butlers aren't run-of-the-mill cabin stewards. Have had a couple of fantastic ones who were always around and if they saw us would rush to see if they could assist even when I was handling things myself,and a couple who weren't bothered but seemed to want my tip. Booking a suite is a pricey endeavor but it can be worth it with all the perks you'll receive: an included premium beverage package, prepaid gratuities, $300 per suite onboard credit to spend on the ship any way you like, free Wi-Fi and a personal butler. A line-by-line guide, The 5 best cabin locations on any cruise ship. If you forget let say your jacket and your in the theater you call your butler. The Secrets of the NCL Haven Luxury Experience - Gary Tilkin Learn more. my fiance also loved to order pizza for late night, and would order it from anywhere on teh ship with the cordless phone that comes with your room. Now we are really looking forward to a new experience on our April trans Atlantic cruise. Just be reasonable in your requests and expectations. Much of The Haven has beautiful ocean views throughout for passengers to enjoy. ft.*. We'll run a soft credit check to find special offers, but it wont affect your credit score. Concierge services: A concierge is on hand during the day to help make onboard dining reservations, book shore excursions and spa appointments, and answer questions about ports. Look for the connecting stateroom icon. As you're sitting at breakfast you remember that you wanted to ask for extra ice in your bucket, and you don't want to forget again touch the button labeled Cabin Steward and voila! Even if the ship is new, it is part of the adventure to find your way around, even when dragging our luggage. There are select categories of Suite which come with specific additional amenities, too! If the ID card is bad it gets worse. ft.*, your Owners Suite sleeps up to five* guests, and offers separate living and dining rooms (combined on some ships). Your daughter's Quinceaera is a special event in life. I do remember being told to gather around in the waiting area so they can update people on things, but then never really telling us anything. Concierge services to help guests book dining, entertainment, shore excursions, and more. It was a great pick-me-up and once our butler figured out we weren't one for canapes or gummy bears (which took about one day), we lived well! There are some people who are incredibly demanding and entitled and it would not enter their heads that others might get a lesser service. From unpacking your suitcase to pouring your champagne our butlers are at your service Our Suites At a glance 3-Bedroom Garden Villa Sleeps up to 7. first time, my mom's card didnt have her picture loaded when she scanned at security. We sailed NCL for the first time in June in the Haven and our butler and room steward really "made the cruise" for us in terms of the shipboard experience. ncl concierge service - Norwegian Cruise Line - Cruise Critic Community You did not book a suite. One note that confuses some people is that you may see notes such as that provided by MSC Cruises stating that crew do not need to be tipped. With up to 574 sq. They arrange shoreside dining, arrange for your port tenders or host an in-suite cocktail party for you and your selected guests. Earn 5X Membership Rewards Points for flights booked directly with airlines or with American Express Travel up to $500,000 on these purchases per calendar year. I had no idea about the pizza. Once they take a few folks aboard, that escort is no longer available for 10-20 minutes depending on the demands or issues that come up. Everything You Need to Know About the Haven on Norwegian Prima The help and assistance 24-hours a day, of a trained and certified butler. However, when it comes to cruise butlers, and to a less extent concierges we're talking about a premium level of service that is actively designed to make your cruise experience special. Actual amenities vary by ship and category. ft. Owner's Suite with Large Balcony Sleeps up to 5. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. If people keep their expectations down a little things would be better for all. Disney Cruise Line offers four cabin categories with the creme-de-la-creme being Concierge. Champagne, custom selection of liquor (in the Norwegian Star and Norwegian Dawn), fruit, bottled water and sodas. Guests booked in a Garden Villa receive six bottles of liquor along with unlimited mixers, garnishes, sodas and bottled still and sparkling waters. Pre-Cruise Haven Concierge Desk Requests: When you book the Haven luxury experience, approximately 60-days prior to your sail date, you get a U.S. mail letter from NCL. NCL Suite Butler and Consierge - Norwegian Cruise Line - Cruise Critic At a couple of the ports where lines were long to get on, many of the butlers were out working the line, looking for their guests. The star treatment starts before embarkation, where your genie will whisk your luggage away to be waiting in your suite when you arrive. Outside of the current welcome bonus, youre only earning higher rewards on specific airfare and hotel purchases, so its not a great card for other spending categories. Cocktail party with the cruise ships officers. Concierge guests get priority reservations for cruise excursions, dining and onboard activities. This is a question that we are often asked by guests. he got the biggest kick out of doing that for some reason, and coming back to the room to have the pizza there and waiting. Passengers booked in The Haven have access to their very own pool and sundeck area, exclusive to guests of The Haven. For immediate help, please contact Heather directly: 630-779-9301 or : heather@flowvoyages.com. $240 Digital Entertainment Credit: Get up to $20 back each month on eligible purchases made with your Platinum Card on one or more of the following: Audible, Disney+, The Disney Bundle, ESPN+, Hulu, Peacock, SiriusXM, and The New York Times. These Guild of Professional English Butlers are among the best anywhere at sea. Card Rating is based on the opinion of TPGs editors and is not influenced by the card issuer. Cruise ship travel is changing this year: 7 changes you can expect in 2023. Sparkling wine, bottled water, and fruit on embarkation day (available to 2-Bedroom Villa, Courtyard Penthouse, Spa Suite, and Penthouse stateroom guests). Just like every other aspect of cruising, the butler service from one line to the next can be completely different. Available on: Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Bliss, and Norwegian Epic. Explain the pillow menu and deliver your selections to the room. In addition, Norwegian Cruise Line Haven's butlers offer in-suite dining service and evening turndown service for your enjoyment. Wherever you are on the ship your Butler and Concierge are just the touch of a button away. As youre sailing out of port, sipping on a glass of bubbly and snacking on todays treat you start thinking about what lies ahead for the evening. There are even more places your Platinum Card can get you complimentary entry and exclusive perks. Also I was told my last cruise they give you those cordless satellite phones for a reason. This service is generally at specific times, so be sure to inquire with your Concierge if your sailing has any tender ports. I convinced them to upgrade from their typical accessible Balcony to an accessible Penthouse Suite on a Jewel class ship. In what way will a spa mini-suite on Bliss (M9) differ from a spa mini-suite on Escape (M9)? This suite features chic decor alongside a master bedroom, second bedroom, private bathroom, living room area, and balcony. Now, lets take a look at what its like to enjoy Butler and Concierge Service onboard Norwegian Cruise Line ships. You want to create something your, As we enter fall and the weather starts turning cooler, you may be thinking about finding, What is a repositioning cruise? TPG is here to define the roles of these crew members and how they both can make your voyage a whole lot more enjoyable. The Maite'd was appalled and informed us.the butler will do that. Aft balconies and mini suites don't have butlers or concierge, just great balconies! While some cruise lines offer a personal, in-cabin butler, Disney's concierge is more of a service that concierge-level guests can access when needed. reservations; show reservations and seating and other technical management issues. and I hope that NCL doesn't do any tinkering with it. If unfamiliar the Daily Service Charges are: $20.00 USD per person,. While cruise lines may deputize their concierges to do slightly different tasks, here are the sort of things you can expect a concierge to handle on your behalf. The Haven venues are designed with a relaxing atmosphere, and provide guests a space to get away from all of the excitement onboard the other parts of Norwegian Cruise Line ships. That, along with the escorts OFF the ship at each port by the concierge team, were huge benefits that we hadn't really anticipated but probably freed up an hour or so each day. Fire Chief, September 20, 2017 in Norwegian Cruise Line. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, https://www.cruisecritic.com/articles.cfm?ID=345, Click here to reload the page in order to enable certain features, Policy regarding COVID related Discussions. fortunately, we knew where to go and were very familiar with NCL, but had we been first timers, and had not researched, we most likely would have missed embark day lunch at cagneys. Is Disney Cruise Line concierge level worth it? It is not uncommon to tip $300, $500, or even more if you are actively using butler services and they are providing extrodinary service. NCL advertises The Haven as an exclusive enclave "that has a number of white glove amenities along with 24-hour butler service and personal service of a concierge.". Serve a welcome glass of Champagne upon arrival to your cabin. Hello all, my parents (90 and 77) still enjoy cruising. What Cruise Ship Butler Service Is All About Available on: Norwegian Prima, Norwegian Escape, Norwegian Getaway, Norwegian Breakaway, Norwegian Epic, Norwegian Pearl, Norwegian Gem, Norwegian Bliss, and Norwegian Jade. We are dedicated to promoting Pacific coastal cruises and supporting a community of west coast cruisers from ports including San Diego, Los Angeles, San Francisco, Seattle, and Vancouver as they set sail to destinations around the world. Some people think that cabin stewards are butlers and that butlers take care of cleaning your cabin. Started October 12, 2018, Copyright 19952023 The Independent Traveler, Inc. Celebrity Cruises is one of those lines that offer both concierge and butler service. is director of content operations at TPG. If you have the opportunity, try out a cabin category that offers the assistance of either or both types of crew members and then you can decide for yourself if access to them is worth the extra money. The phone that is a perk of the suite is the same type of phone carried by the crew members butler concierge. On our last cruise the butler arranged dinner in our room for us. In some instances, your cruise ship butler may be shared by an entire group of suites and in other instances your butler is assigned just to you. Please view our advertising policy page for more information. If you book a Penthouse deck suite on a Crystal cruise, you can enjoy the services of a personal, in-suite butler. Bored now, I hope my "opinions" have been useful to most reasonable people, maybe first time cruisers, who wish to book their own excursions and speciality dining, so they know they're done how they'd wish they were done. With up to 875 sq. If youve cruised with Norwegian, you know the cruise line offers plenty of opportunities to vacation your way. LauraS Windstars 2023/24 Middle East program kicks off in November. As far as the servers in the Haven restaurant (and others), we generally leave $5 or so for each meal since you will have a different server each time. The Best Cruise Concierge Programs - Cruiseline.com I may also ask for chocolate delivered to my cabin each evening. Best card for premium perks while traveling, Capital One Venture X Rewards Credit Card, The Business Platinum Card from American Express, The best places to see cherry blossoms around the US this spring, Looking back: How my points and miles strategy has changed over the years, The best increased card offers to sign up for this March. Full Time, Part Time position. Here are a few threads that might help (some even with pics! Apply and select your preferred metal Card design: classic Platinum Card, Platinum x Kehinde Wiley, or Platinum x Julie Mehretu. Earn 80,000 Membership Rewards points after you spend $6,000 on purchases on your new Card in your first 6 months of Card Membership. In exchange for the annual fee, you'll unlock access to the Amex Membership Rewards program that let you access airline and hotel transfer partners, along with new lifestyle and travel credits. From unpacking your suitcase to pouring your champagne our butlers are at your service, Champagne, custom selection of liquor**, fruit, bottled water and sodas, Sparkling wine, bottled water and fruit on Embarkation Day, Nespresso Coffeemaker and Tea Forte tea bags, Invitations to an exclusive breakfast and lunch, Specialty dining delivered to your suite from any restaurant (cover charges apply), Treats delivered right to your door each night, Bliss Collection by Norwegian pillow-top mattress, Fine linens, feather duvet and pillow menu, Plush bathrobes, slippers and oversized bath towels. Some of The Haven staterooms are not actually located inside The Haven complex, some are located in other areas of the ship, however all guests staying in a stateroom designated as part of The Haven will have access to all of the exclusive Haven venues and amenities. We aren't in a room that has the Butler/Concierge, but just wanted to know for future reference what exactly it entailed. The Haven can be an interesting and luxurious option for guests looking for an elevated experience aboard NCL vessels. She's trailed an orca pod from a skiff in Alaskas Inside Passage, had an allergic reaction to a cheetah she met at a South African rehabilitation center and hiked the Borneo rainforest to glimpse orangutans in the wild and she's written about it all. Each suite guest is assigned a personal butler who will take care of their every need, from drawing their bath for a relaxing soak after a long day, to pressing their tuxedos for dinner or helping them into their formal gowns. As such, there is no specific guideline on how much you should tip your butler. While you can tip at virtually any point during your cruise experience, the common tradition is to tip at the end of your voyage the same way you would with any other crew member. A, This is a question than I hear many first time cruisers ask but luckily we've never had. Guide and tips to Norwegian Cruise Line's The Haven Onboard, you'll find a concierge at The Retreat, the special VIP areas of the ship -- indoor lounge and sun deck -- where only Concierge-level and suite passengers are allowed. They also receive priority boarding on embarkation day and express debarkation. 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We may receive compensation when you click on links to those products. Plus, your own feed of TPG content. I'm glad you wrote this as nicely as you did, I'm currently on the dawn and ti be honest the suite life was not the dream I thought mostly for what you just said. Then watch the moonlight dance on the waves from your private terrace. Butler service is an integral part of your experience when staying in one of the MSC Cruises Yacht Club suites on ships like MSC Seashore. What is being described on this thread is reality. Case in point: Norwegian Cruise Line offers butler service in The Haven suites. 24-hour trained and certified suite butler. With two bedrooms, one with a king-size bed and walk in-closet and one with two lower convertible beds, there is plenty of space for the whole family. You will be able to leave a comment after signing in, By Your butler will also remember your preferences and attend to your every need. The Deluxe Owners Suite with Large Balcony contains a large bedroom (sometimes two) with floor-to-ceiling windows, and a separate living and dining room area, and large balcony with lounge chairs. Discover the worldin comforton Viking ocean cruises to Scandinavia, Mediterranean, Asia, Australia, the Americas or around https://www.travelweekly.com/Cruise-Travel/NCL-introduces-concierge-service-for-top-guests.
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