staysure customer service

My sincere apologies for the frustration and inconvenience caused. Were available during the following times: Staysure Group | LinkedIn Check out what 252,969 people have written so far, and share your own experience. The sales agent role gave me a good grounding and Staysure really invested in me and believed that I could progress within the company. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. 2730-055 Barcarena, Customer Services Department Thank you for posting a comment. " Don't use Staysure Travel insurance- dreadful extremely poor customer service. Your complaint will be assigned to the Complaints Department who will acknowledge your complaint in writing within 5 days and issue a final response within 8 weeks. But the actual service once connected to an agent was excellent. I wasn't entirely happy with the service I got but I don't blame the staff for it. Despicable service from dishonourable people. David the Staysure agent explained and guided us through the Health Check requirements as my partner is on a NHS waiting list for a minor operation.The travel policy he recommended saved us more than 30% on the equivalent travel policy available through our holiday travel agent. Never had to make a claim but, for my husband and I, travel policy prices are very reasonable for peace of mind if you have health issues. They admit that thier terms and conditions does not say that i cannot do this but they can introduce terms if they so chose, apparantly. In the end left the company with 66 pay in a cost of living crisis with child. A company that can leave a single mother with 66 for the month after that same person followed what they said to do is not a company to work for. n 71 Edifcio D 2 Dt, Queluz de Baixo Please select an option below that best describes your complaint for us to help you further, or read the common questions in our. I hope my friend who recommended me gets her 10 bonus !!! However, if you'd rather complain directly, you can use the above address to contact Staysure. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. If you need to cancel your policy please click here. Staysure Reviews - Read 100 Genuine Customer Reviews | staysure.co.uk I will only use them in the future. Staysure is a trading name of TICORP Limited. I think it may be that I included the symbol. Britannia House, It wasn't great. Thanks for your feedback. Find Reviews. Staysure spent 5 months trying to dismiss the claim on the grounds of a pre-existing condition requesting medical history 6 months prior to taking the insurance out. - Calling from within the UK: 0333 014 4512 We regularly review our employee offering and believe we offer a good basic salary and bonus opportunities. PDF Staysure My mother sadly passed away on the 22nd July, her claim on a paltry 500 policy with 85 excess was dismissed. initEvt.initEvent('customerAccountsModelsInitialized', true, false); I was referred by my stepson to take the cover, and was told i will get 20% or MS voucher. Because of this we were able to answer medical questions with out being flustered and accepted the quote. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered Staysure. Staysure is a trading name of TICORP Limited. I always use Staysure for holiday insurance. Thank you. Learn more about Resolver Pro and how to claim your business. Prepare yourself for your Customer Service Representative interview at Staysure by browsing Interview questions and processes from real candidates. Average Interview. Have a fantastic holiday. policy. A good clear line, too, with no annoying background noise! Well always be on hand with guidance and support to help you get the results youre looking for. We have an exciting new initiative that will launch next year which reflects the feedback weve received so far. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{font-size:14px !important;} .wsite-menu-default a {font-size:16px !important;} .wsite-button-inner {text-transform: none !important;} We strive to provide the best support and benefits we can for our people and appreciate your feedback on your experience with us and wish you success in your future career. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. office: Av. Resolver can help you send your complaints to Staysure. Staysure hiring Customer Service Insurance Agent in Northampton Create your My Staysure account, or login here. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. .wsite-menu a {font-size:14px !important;} Also I was told inaccurate information about my first request. Staysure take all feedback relating to our products and services seriously. Warm regards,Vicki. .wslide-caption-text {} We recognise there is always room for improvement and regularly seek feedback from our people to understand how best to refine and improve our offering. IF THEIR BACKUP IF EVER REQUIRED (NOT NEEDED TO USE THIS SERVICE IN ALL MY TRAVELS) IS AS GOOD, THEN AN EXCELLENT COMPANY AND VERY REASONABLE PRICE. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. .wsite-menu-default a {font-weight: bold !important;text-transform: none !important;letter-spacing: -1px !important;} Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We receive a lot of positive feedback on our great team culture whether our people work in the office or remotely. We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly.Thank you for choosing Staysure. We hope this will continue to inform and provide insight to our employees on the decisions we make. I applied online. {"navigation\/item":"

  • \n It took me a while to have the courage to write this and they will reply saying theyre here to help when it reality they care about the company and how it looks not the employees. Was put on a call back BUT this never happened. Dear Geoffrey Brooks,Thank you for your 5 star review. process took about 3 hours although the face to face interview was very short, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Our pay and reward package is regularly reviewed too so that we remain competitve in the market and provide our team members with a good deal. If you need more help, please visit our FAQ Help Centre. Staysure Travel Insurance Reviews | Read Customer Service - Trustpilot So you can be confident that youve got the right cover, thats tailored just for you. Based on 1 salaries posted anonymously by Staysure Remote Customer Service Representative employees in Skelmersdale, England. Staysure 7 Nov 2022 - Remote Customer Service Representative . Customer Service Representative interview process at Staysure. This took 9 months to claim back!!! Wed like to hear from you. I would like to reassure you that Staysure take all feedback about our products and services very seriously. To unsubscribe from marketing emails, go to the My Marketing Preferences section in your My Staysure account. - Sunday: 10am - 4pm. Offer comprehensive training to fullfill the role. If you have not received them in the next few hours, please can you send a message to expat@staysure.co.uk or give us a call on +34952010024 and we will be happy to help. Staysure are fine to deal with when you are buying the policy, and as long as you don't need to claim, things are great! Started online, then had to ring them.Got quote from phone call but to be sure not a good time paid but informed bloke I was not happy as a previous letter had quoted much less.Then I got quote from the online information which was lot less than the phone call one which I had already paid for.When I tried to ask for explanation got nowhere.Complaint in but not holding my breath.Both quotes have disappeared from my mail inbox .interesting. Thanks for your feedback. Trying to be fair with this company has cost me dearly so if you are looking for travel insurance dont judge on how nice they are in taking your money look far deeper than that hope you dont get hung out to dry as i have, Dear Mr Betts Thank you for taking the time to leave a review. Staysure Customer Service Representative Salaries in the - Indeed Quick and efficient service, very knowledgeable of medical conditions.Thank you. When is a time you've been in a difficult situation and how did you solve it? Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv A very ruthless and harsh company, who are very sneaky and dishonest in their dealings with the staff. It really is a massive shame that the buisness has turned out like this as it used to be a very friendly, family feel company to work for. Staysure is a good place to work, the training is good. Could not be happier with policy and service, Dear Clive Thorneloe,Thank you for your 5 star review. I wanted to save a quotation but to do so had to create an account, then was not allowed to use the account until I had verified/activated it. Jo Phelps As it only covered Europe and I am going to visit my daughter in Kenya I needed to have a new policy. If you havent received your policy confirmation via email, please login to My Staysure and request a resend. Thursday 29 December: 8:30am 8pm While we attempt to investigate and resolve complaints as quickly and efficiently as possible, we have up to 8 weeks to resolve a complaint and provide you with our final decision. Find out how we combat fake reviews. a:active{ Having problems? Consiglieri Park Estrada Consiglieri Pedroso, We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Still requesting further information whilst she was on her death bed. STRAIGHTFORWARD AND EASY TO USE SITE, QUESTIONS ALSO PROPER AND EASY TO ANSWER. - Saturday: 9am - 5:30pm If you have not received your documents from us via post please log in to My Staysure to get this sent out to you. font-family: "Montserrat" !important; 11 Staysure reviews. Resolver is a totally free service that you can use to complain effectively. The HR Team. We're very proud of the people that work in the business and recognise it's great people that make a great organisation. There are also plenty of opportunities to develop into other area and for promotion. You may change your settings at any time or accept the default settings. The call centre dont have enough medical knowledge to assist. After a tough year, we're really excited about the direction we're heading in and that you, and all of our people are too. com_userID = "135719744";_W.configDomain = "www.weebly.com";_W.relinquish && _W.relinquish() Contact Staysure Our friendly team are here to help Get in touch Department Opening times Telephone Insurance Sales - Monday to Friday: 8:30am - 8pm - Saturday: 9am - 5:30pm - Sunday: 10am - 4pm Christmas hours: - Saturday 24 December: 9am - 3pm - Sunday 25 December: Closed - Monday 26 December: Closed - Tuesday 27 December: 9am - 5pm But I am still waiting for the activation email. Absolutely dire - Ive no words to describe the distress this company caused in an already awful situation. Claims We do not process claims for your insurer. .wsite-phone {} #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {} We know from employee feedback that hybrid working suits a lot of people and we endeavour to be as flexible as possible, whilst balancing the needs of our customers and the business. Thank you for choosing Staysure and letting us protect you whilst you are on holiday. _W.isCheckoutReskin = false; Apparently, as my father was elderly and on medication for some long-standing but controlled conditions he was automatically not covered - even though there is no way to provide this information when buying the policy. - Date of birth - Address If your quotes or policies are not showing in your account, get in touch with our Customer Service team who will be happy to help. The support which is only a call away is fantastic. Don't Pay out on Holiday cancellation due to Death of Parent. Staysure Customer Service Representative interview questions & answers They have made a bad situations 10 times worse. left: auto !important; TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617.Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Thank you for your positive comments regarding our training team. Last updated: 16 November 2020 Having done this, telephone Staysure Assistance stating your name and policy number on the number(s) below: W o rth do ing rig h t **Call charges apply when calling from a mobile. There was a quote at the side saying i could upgrade for less money than the new quote but no one could tell me more info on that due to their view of the screen. Staysure Customer Service Interview Questions | Glassdoor I was very impressed with my online experience and my phone experience when I rang Staysure to book my travel insurance. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. var ASSETS_BASE = '//cdn2.editmysite.com/'; We ensure we give an honest account of our business and the role, detailing its challenges along with the many benefits, so individuals can make an informed decision when choosing to join us. It was my aunty and they told me its not compassionate. You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Staysure. _W.storeCurrency = "GBP"; didn't blame someone else or their systems), very quickly ensured my documents were emailed to me, answered an additional question about logging on and just genuinely friendly in manner. We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly. .wsite-image div, .wsite-caption {font-weight: bold !important;text-transform: none !important;} Thank you for taking the time to post your feedback, its great to hear that you enjoyed your time with us and particularly the great people that work here and the reward package on offer. Jo Phelps, Head of HR, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Have a fantastic holiday. #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {color:#3f3f3f !important;} } Dear Anne Parry,Thank you for your 5 star review. No support from customer service managers. In the 4 years I was there I hit some sort of bonus each month. Also, for some of our insurers we may receive a profit share payment if they Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk | 10,007 of 10,328 Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 250,728 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website Write a review 4.7 total Filter Sort: Most recent Wed like to take this opportunity to wish you success in the future. excellent value Date of experience:May 26, 2016 Reply from Staysure Travel Insurance May 27, 2016 Dear Mrs Cleasby, Thank you for taking the time to leave a review. Unhappy with your Staysure experience? We are remunerated by commission for the arrangement, service and renewal of Then there was pressure to involve fiends to purchase Staysure insurance. //--> All rights reserved. Staysure complaints & reviews | A Spokesman Said We hope you had the opportunity to share your views in our Leavers' Questionnaire but if you have anything further you would like to add then please email us at employeeengagement@staysure.co.uk. .blog-header h2 a {} Warm regards,Emma, Dear Alan Gregory,Thank you for your 5 star review. I should have asked for the policy to be posted to me. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. They wouldnt provide us with any details about the repatriation other than a pick up time. Staysure Travel Insurance Reviews | Read Customer Service Reviews of Do you agree with Staysure Travel Insurance's 4-star rating? A lot of pressures, every second of your day is reviewed! a:hover, Have a fantastic holiday. Warm regards,Siobhan. Kind regards Yvonne GS Gordon Short 4 reviews ES 16 hours ago Verified Easy to use and very competitive text-decoration: none !important; They then took back the advance payment I had to get because I had days off due to bereavement, without offering a payment plan when I had offered one before even handing in my resignation. Jan 20, 2023 - Customer Service Representative, Nov 7, 2022 - Remote Customer Service Representative, Dec 8, 2020 - Customer Service Representative, May 19, 2021 - Customer Service Representative (CSR), Dec 16, 2020 - Customer Service Representative, Aug 22, 2019 - Customer Service Representative, Get started with your Free Employer Profile, not bad to start a customer service career. Had team leaders record secret conversations trying to do what I have no idea. I contacted you twice. How To Get Gems In Phase 10: World Tour, Articles S

    • 29 de octubre, 2021

    My sincere apologies for the frustration and inconvenience caused. Were available during the following times: Staysure Group | LinkedIn Check out what 252,969 people have written so far, and share your own experience. The sales agent role gave me a good grounding and Staysure really invested in me and believed that I could progress within the company. Resolver is a completely free complaint-resolution tool that puts the British consumer directly in touch with the customer service providers who can resolve their complaint. 2730-055 Barcarena, Customer Services Department Thank you for posting a comment. " Don't use Staysure Travel insurance- dreadful extremely poor customer service. Your complaint will be assigned to the Complaints Department who will acknowledge your complaint in writing within 5 days and issue a final response within 8 weeks. But the actual service once connected to an agent was excellent. I wasn't entirely happy with the service I got but I don't blame the staff for it. Despicable service from dishonourable people. David the Staysure agent explained and guided us through the Health Check requirements as my partner is on a NHS waiting list for a minor operation.The travel policy he recommended saved us more than 30% on the equivalent travel policy available through our holiday travel agent. Never had to make a claim but, for my husband and I, travel policy prices are very reasonable for peace of mind if you have health issues. They admit that thier terms and conditions does not say that i cannot do this but they can introduce terms if they so chose, apparantly. In the end left the company with 66 pay in a cost of living crisis with child. A company that can leave a single mother with 66 for the month after that same person followed what they said to do is not a company to work for. n 71 Edifcio D 2 Dt, Queluz de Baixo Please select an option below that best describes your complaint for us to help you further, or read the common questions in our. I hope my friend who recommended me gets her 10 bonus !!! However, if you'd rather complain directly, you can use the above address to contact Staysure. Howserv Limited is authorised and regulated by the Financial Conduct Authority FRN 599282. If you need to cancel your policy please click here. Staysure Reviews - Read 100 Genuine Customer Reviews | staysure.co.uk I will only use them in the future. Staysure is a trading name of TICORP Limited. I think it may be that I included the symbol. Britannia House, It wasn't great. Thanks for your feedback. Find Reviews. Staysure spent 5 months trying to dismiss the claim on the grounds of a pre-existing condition requesting medical history 6 months prior to taking the insurance out. - Calling from within the UK: 0333 014 4512 We regularly review our employee offering and believe we offer a good basic salary and bonus opportunities. PDF Staysure My mother sadly passed away on the 22nd July, her claim on a paltry 500 policy with 85 excess was dismissed. initEvt.initEvent('customerAccountsModelsInitialized', true, false); I was referred by my stepson to take the cover, and was told i will get 20% or MS voucher. Because of this we were able to answer medical questions with out being flustered and accepted the quote. Europe, S.L., Agencia de Seguros Exclusiva, an Exclusive Agent of ERGO Seguros de Viaje, (Registered Staysure. Staysure is a trading name of TICORP Limited. I always use Staysure for holiday insurance. Thank you. Learn more about Resolver Pro and how to claim your business. Prepare yourself for your Customer Service Representative interview at Staysure by browsing Interview questions and processes from real candidates. Average Interview. Have a fantastic holiday. policy. A good clear line, too, with no annoying background noise! Well always be on hand with guidance and support to help you get the results youre looking for. We have an exciting new initiative that will launch next year which reflects the feedback weve received so far. .wsite-elements.wsite-footer div.paragraph, .wsite-elements.wsite-footer p, .wsite-elements.wsite-footer .product-block .product-title, .wsite-elements.wsite-footer .product-description, .wsite-elements.wsite-footer .wsite-form-field label, .wsite-elements.wsite-footer .wsite-form-field label{font-size:14px !important;} .wsite-menu-default a {font-size:16px !important;} .wsite-button-inner {text-transform: none !important;} We strive to provide the best support and benefits we can for our people and appreciate your feedback on your experience with us and wish you success in your future career. This website uses cookies to enable essential site functionality, as well as marketing, personalised ads, and analytics. office: Av. Resolver can help you send your complaints to Staysure. Staysure hiring Customer Service Insurance Agent in Northampton Create your My Staysure account, or login here. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. .wsite-menu a {font-size:14px !important;} Also I was told inaccurate information about my first request. Staysure take all feedback relating to our products and services seriously. Warm regards,Vicki. .wslide-caption-text {} We recognise there is always room for improvement and regularly seek feedback from our people to understand how best to refine and improve our offering. IF THEIR BACKUP IF EVER REQUIRED (NOT NEEDED TO USE THIS SERVICE IN ALL MY TRAVELS) IS AS GOOD, THEN AN EXCELLENT COMPANY AND VERY REASONABLE PRICE. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. .wsite-menu-default a {font-weight: bold !important;text-transform: none !important;letter-spacing: -1px !important;} Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. We receive a lot of positive feedback on our great team culture whether our people work in the office or remotely. We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly.Thank you for choosing Staysure. We hope this will continue to inform and provide insight to our employees on the decisions we make. I applied online. {"navigation\/item":"

  • \n It took me a while to have the courage to write this and they will reply saying theyre here to help when it reality they care about the company and how it looks not the employees. Was put on a call back BUT this never happened. Dear Geoffrey Brooks,Thank you for your 5 star review. process took about 3 hours although the face to face interview was very short, Find a Great First Job to Jumpstart Your Career, Stand Out From the Crowd With the Perfect Cover Letter, How to Prepare for Your Interview and Land the Job. Our pay and reward package is regularly reviewed too so that we remain competitve in the market and provide our team members with a good deal. If you need more help, please visit our FAQ Help Centre. Staysure Travel Insurance Reviews | Read Customer Service - Trustpilot So you can be confident that youve got the right cover, thats tailored just for you. Based on 1 salaries posted anonymously by Staysure Remote Customer Service Representative employees in Skelmersdale, England. Staysure 7 Nov 2022 - Remote Customer Service Representative . Customer Service Representative interview process at Staysure. This took 9 months to claim back!!! Wed like to hear from you. I would like to reassure you that Staysure take all feedback about our products and services very seriously. To unsubscribe from marketing emails, go to the My Marketing Preferences section in your My Staysure account. - Sunday: 10am - 4pm. Offer comprehensive training to fullfill the role. If you have not received them in the next few hours, please can you send a message to expat@staysure.co.uk or give us a call on +34952010024 and we will be happy to help. Staysure are fine to deal with when you are buying the policy, and as long as you don't need to claim, things are great! Started online, then had to ring them.Got quote from phone call but to be sure not a good time paid but informed bloke I was not happy as a previous letter had quoted much less.Then I got quote from the online information which was lot less than the phone call one which I had already paid for.When I tried to ask for explanation got nowhere.Complaint in but not holding my breath.Both quotes have disappeared from my mail inbox .interesting. Thanks for your feedback. Trying to be fair with this company has cost me dearly so if you are looking for travel insurance dont judge on how nice they are in taking your money look far deeper than that hope you dont get hung out to dry as i have, Dear Mr Betts Thank you for taking the time to leave a review. Staysure Customer Service Representative Salaries in the - Indeed Quick and efficient service, very knowledgeable of medical conditions.Thank you. When is a time you've been in a difficult situation and how did you solve it? Staysure Expat travel insurance, a trading name of Avanti Group Solutions, is administered by Howserv A very ruthless and harsh company, who are very sneaky and dishonest in their dealings with the staff. It really is a massive shame that the buisness has turned out like this as it used to be a very friendly, family feel company to work for. Staysure is a good place to work, the training is good. Could not be happier with policy and service, Dear Clive Thorneloe,Thank you for your 5 star review. I wanted to save a quotation but to do so had to create an account, then was not allowed to use the account until I had verified/activated it. Jo Phelps As it only covered Europe and I am going to visit my daughter in Kenya I needed to have a new policy. If you havent received your policy confirmation via email, please login to My Staysure and request a resend. Thursday 29 December: 8:30am 8pm While we attempt to investigate and resolve complaints as quickly and efficiently as possible, we have up to 8 weeks to resolve a complaint and provide you with our final decision. Find out how we combat fake reviews. a:active{ Having problems? Consiglieri Park Estrada Consiglieri Pedroso, We are working with industry leaders, regulators and government to make your voice heard and improve customer service. Still requesting further information whilst she was on her death bed. STRAIGHTFORWARD AND EASY TO USE SITE, QUESTIONS ALSO PROPER AND EASY TO ANSWER. - Saturday: 9am - 5:30pm If you have not received your documents from us via post please log in to My Staysure to get this sent out to you. font-family: "Montserrat" !important; 11 Staysure reviews. Resolver is a totally free service that you can use to complain effectively. The HR Team. We're very proud of the people that work in the business and recognise it's great people that make a great organisation. There are also plenty of opportunities to develop into other area and for promotion. You may change your settings at any time or accept the default settings. The call centre dont have enough medical knowledge to assist. After a tough year, we're really excited about the direction we're heading in and that you, and all of our people are too. com_userID = "135719744";_W.configDomain = "www.weebly.com";_W.relinquish && _W.relinquish() Contact Staysure Our friendly team are here to help Get in touch Department Opening times Telephone Insurance Sales - Monday to Friday: 8:30am - 8pm - Saturday: 9am - 5:30pm - Sunday: 10am - 4pm Christmas hours: - Saturday 24 December: 9am - 3pm - Sunday 25 December: Closed - Monday 26 December: Closed - Tuesday 27 December: 9am - 5pm But I am still waiting for the activation email. Absolutely dire - Ive no words to describe the distress this company caused in an already awful situation. Claims We do not process claims for your insurer. .wsite-phone {} #wsite-content h2, #wsite-content .product-long .product-title, #wsite-content .product-large .product-title, #wsite-content .product-small .product-title, .blog-sidebar h2 {} We know from employee feedback that hybrid working suits a lot of people and we endeavour to be as flexible as possible, whilst balancing the needs of our customers and the business. Thank you for choosing Staysure and letting us protect you whilst you are on holiday. _W.isCheckoutReskin = false; Apparently, as my father was elderly and on medication for some long-standing but controlled conditions he was automatically not covered - even though there is no way to provide this information when buying the policy. - Date of birth - Address If your quotes or policies are not showing in your account, get in touch with our Customer Service team who will be happy to help. The support which is only a call away is fantastic. Don't Pay out on Holiday cancellation due to Death of Parent. Staysure Customer Service Representative interview questions & answers They have made a bad situations 10 times worse. left: auto !important; TICORP Limited is authorised and regulated by the Gibraltar Financial Services Commission and trades into the UK on a freedom of services basis, Financial Conduct Authority FRN 663617.Staysure Travel Insurance is administered by Howserv Limited which is registered in England and Wales number 03882026. Thank you for your positive comments regarding our training team. Last updated: 16 November 2020 Having done this, telephone Staysure Assistance stating your name and policy number on the number(s) below: W o rth do ing rig h t **Call charges apply when calling from a mobile. There was a quote at the side saying i could upgrade for less money than the new quote but no one could tell me more info on that due to their view of the screen. Staysure Customer Service Interview Questions | Glassdoor I was very impressed with my online experience and my phone experience when I rang Staysure to book my travel insurance. Find your private company bowl on Fishbowl, join the hottest conversation with your colleagues anonymously. var ASSETS_BASE = '//cdn2.editmysite.com/'; We ensure we give an honest account of our business and the role, detailing its challenges along with the many benefits, so individuals can make an informed decision when choosing to join us. It was my aunty and they told me its not compassionate. You can get award-winning travel insurance, with no upper age limit and well cover most pre-existing medical conditions. With Resolver you can send your case to key ombudsmen and regulators including: Resolver is not affiliated to, linked with or otherwise endorsed by Staysure. _W.storeCurrency = "GBP"; didn't blame someone else or their systems), very quickly ensured my documents were emailed to me, answered an additional question about logging on and just genuinely friendly in manner. We are so pleased to hear that you are happy with the service and our staff were so helpful and friendly. .wsite-image div, .wsite-caption {font-weight: bold !important;text-transform: none !important;} Thank you for taking the time to post your feedback, its great to hear that you enjoyed your time with us and particularly the great people that work here and the reward package on offer. Jo Phelps, Head of HR, Find a Great First Job to Jumpstart Your Career, Getting a Job Is Tough; This Guide Makes it Easier, Climb the Ladder With These Proven Promotion Tips, A Guide to Negotiating the Salary You Deserve. Have a fantastic holiday. #wsite-content div.paragraph, #wsite-content p, #wsite-content .product-block .product-title, #wsite-content .product-description, #wsite-content .wsite-form-field label, #wsite-content .wsite-form-field label, .blog-sidebar div.paragraph, .blog-sidebar p, .blog-sidebar .wsite-form-field label, .blog-sidebar .wsite-form-field label {color:#3f3f3f !important;} } Dear Anne Parry,Thank you for your 5 star review. No support from customer service managers. In the 4 years I was there I hit some sort of bonus each month. Also, for some of our insurers we may receive a profit share payment if they Staysure Travel Insurance Reviews | Read Customer Service Reviews of www.staysure.co.uk | 10,007 of 10,328 Money & Insurance Insurance Travel Insurance Company Staysure Travel Insurance Staysure Travel Insurance Reviews 250,728 Excellent 4.7 VERIFIED COMPANY www.staysure.co.uk Visit this website Write a review 4.7 total Filter Sort: Most recent Wed like to take this opportunity to wish you success in the future. excellent value Date of experience:May 26, 2016 Reply from Staysure Travel Insurance May 27, 2016 Dear Mrs Cleasby, Thank you for taking the time to leave a review. Unhappy with your Staysure experience? We are remunerated by commission for the arrangement, service and renewal of Then there was pressure to involve fiends to purchase Staysure insurance. //--> All rights reserved. Staysure complaints & reviews | A Spokesman Said We hope you had the opportunity to share your views in our Leavers' Questionnaire but if you have anything further you would like to add then please email us at employeeengagement@staysure.co.uk. .blog-header h2 a {} Warm regards,Emma, Dear Alan Gregory,Thank you for your 5 star review. I should have asked for the policy to be posted to me. We automatically connect you to contacts at thousands of household names, ombudsmen and regulators to find a resolution. They wouldnt provide us with any details about the repatriation other than a pick up time. Staysure Travel Insurance Reviews | Read Customer Service Reviews of Do you agree with Staysure Travel Insurance's 4-star rating? A lot of pressures, every second of your day is reviewed! a:hover, Have a fantastic holiday. Warm regards,Siobhan. Kind regards Yvonne GS Gordon Short 4 reviews ES 16 hours ago Verified Easy to use and very competitive text-decoration: none !important; They then took back the advance payment I had to get because I had days off due to bereavement, without offering a payment plan when I had offered one before even handing in my resignation. Jan 20, 2023 - Customer Service Representative, Nov 7, 2022 - Remote Customer Service Representative, Dec 8, 2020 - Customer Service Representative, May 19, 2021 - Customer Service Representative (CSR), Dec 16, 2020 - Customer Service Representative, Aug 22, 2019 - Customer Service Representative, Get started with your Free Employer Profile, not bad to start a customer service career. Had team leaders record secret conversations trying to do what I have no idea. I contacted you twice.

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